Hotel Management Courses - Careers, Salary, Jobs, Scope
Why Hotel Management?
The Indian Tourism and hospitality industry has witnessed a significant growth over the last decade and emerged as a key economic contributor. Factors like high cultural and historic heritage, variance in ecology and natural beauty spread across the country, have made the nation rank 6th place in the Travel and Competitiveness Report by the World Economic Forum.
| Core Concepts of the course | Branches to choose from |
| · Management Basics
· Communications · Regulatory Standards · Advertising and Service Industry Principles |
· Front office
· Food and beverage · Housekeeping · Management · Accounting · Sales · Marketing |
Besides working in a hotel one can find employment in fields like fast food management, cruise ship management, hospital administration, Airline catering, Manufacturing and supplying hotel equipment and services etc.
The orthodox perception being that, working hours extend beyond 12 hrs is not true. Employees are expected to work in 8-9 hrs of shift and 6 days a week. Though, the shift hours can be at odd timings as it is a “24 hrs-open” industry.
Hotel Management Courses
In the hotel management sector, candidates have a lot of choices to make when it comes to education. Other than the regular Bachelors and Master degree many reputable institutes offer short term diploma and certificate courses. Below is a list of some of the popular hotel management courses–
| Course | About the course | Eligibility |
| B.A Hotel Management | Bachelor of Arts in Hotel Management is a 4-year undergraduate management course. The course equips students with in-depth knowledge of the operational food production, catering services, front office operations with management training in areas of Sales and marketing, Hotel and catering law, property management, and entrepreneurship management. | The minimum qualification for admission is the completion of 10+2. Additionally, prestigious colleges of the country conduct entrance exams as part of their admission process.
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| B.Sc Hotel Management | Bachelor of Science in Hotel Management is an undergraduate course. It is a 3-year course consisting of 6 semesters. The students opting for this course are taught a variety of skills which include Financial Management, interpersonal skills, marketing, and dexterity. | The candidate needs to clear 10+2 in any stream with a minimum 45-50% in relevant 4 subjects. But this requirement may vary from college to college. |
| BBA Hotel Management | Bachelor of Business Administration in Hotel Management is a 3-year undergraduate hotel management course. Personnel of such course usually deal in the management process in hotel, motel, and resorts.
Hospitality Executives, Kitchen Management, Catering officer, Supervisors, Managers are few job types available for graduates of this program. |
10+2 (pass) with at least 45-50% in aggregate is the basic necessity for admission into this course. Reputed Institutes also conduct entrance exams & interviews as a part of their screening process. |
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Diploma in Hotel Management
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Those having an interest and zeal of being part of the hotel industry from a young age can pursue a diploma course rather than spending time on completing higher secondary. | Candidate must have completed formal secondary education i.e Class 10th.
The duration of the course varies from college to college. Usually, the course period is between 1-3 yrs. |
| M.B.A in Hotel Management | Master of Business Administration in Hotel Management is a 2-year post graduate hotel management course. During the course, students are entrusted with management techniques and skills required by candidates in every day scenarios. | The candidate should be at least a graduate in any stream from any recognized university with minimum 50% aggregate score.
Admission can be direct or through entrance exam (CAT, MAT, XAT, etc). |
Jobs and career opportunities in Hospitality Industry
Hotel management graduates can find illustrious placements in star-rated hotels, cruise ships, armed forces, catering facilities etc. Career growth is abundance in fields like Club Management, Recreation & health center, Institutional and Industrial catering, Hotel & tourism associations, Government-owned catering departments, Food & Beverage Industries.
Following is a detailed list of top job roles & their relevant information-
Hotel managers
They oversee the day-to-day operations of a hotel and are responsible for efficient and profitable operations in the establishment. They act as an interlink between the top level management and the blue collar workers. Additional duties involve round the clock check on services, food quality, decoration and even financial operations.
The average salary offered to hotel managers ranges between 3.5Lac to 20Lac depending upon the size of the hotel. Usually, top-notch hotels require an MBA graduate with at least 5 years of experience for this post.
Executive Chef
They are responsible for preparations of culinary items and food preparations at the hotel. Usually the head of the department, they are also the ones who are in-charge of addition and alteration in the menu, adding new cuisine and have their own specialties.
Management of sous chef and junior chefs is also a responsibility bestowed upon them.
Being part of the service industry the pay scale of Executive Chef depends upon the rating and accreditations of the hotel. The average salary is around 9.Lacs.
The highest salary drawn by the Executive Chef of Taj Group of Hotel is 22.5Lacs.
Front Office Manager
The main duties of Front Office Managers involve coordination between the reservations and room assignments, ensuring customer satisfaction, managing and training concierge, supervising the reception staff&reservation clerk, troubleshooting emergencies& liaising with other departments.
Good communication skills, ability to multi-task and no fear of decision making are a few important traits required for this job.
The average salary offered to Front Office Manager is around 3.5Lacs.
Food & Beverage (F&B) Manager
F&B Manager is the personnel behind the financial management of supplies and stock that are required by a hotel/restaurant over a period of time. They forecast, plan and control the ordering of food and beverage items.
They are responsible for purchasing, Storage, monthly stock takes, preparation of budgets, costing of items on the menu, stock control and finance related to F&B.
Excellent forecasting and budgeting skills, team coordination, problem-solving attitude, understanding of Inventory Management systems are important skills one must possess.
The average salary of Food & Beverage Manager with 5 years of experience is 10 Lac.
Assistant Sales Manager
Often termed as “Conductors of the revenue train of the company”, Sales managers are required to train and create a high-performance sales team, prepare forecasts& plan sales promotion and hit the required target. They are responsible for increasing guest counts and driving profitability of the establishment, providing customer support and satisfaction.
They also assist in the interviewing process at all levels.
Upscale and luxury hotels require personnel to hold a management degree with adequate experience & can expect an average annual salary of Rs 4.5Lac per annum.
Other job roles
- Restaurant Manager
- HR Manager
- Housekeeping assistance
- Duty Manager
- Stewards
- Restaurant and food service manager
- Executive Housekeeping
- Floor Supervisors
Salary in Hotel Industry
Remuneration among hotel management professionals varies from sector to sector. The chances of gets a good job and higher packages increases if you are a graduate of a reputed institute.
Sectors like hotel industry, shipping and aviation offer best salary packages. Starting salaries offered by a 5-star hotel can range between Rs.2lac to Rs.4lac per annum. Once the personnel is experienced enough, he/she moves to payscale of Rs5-8lac, depending on the years, organization and skills.
Following is a list of average annual salary offered to various designations in the hotel industry. The data is based on 5-star, 4-star, A-star cities and Tier-3 cities.
Hotel Industry Recruiters
Following is a list of top recruitment sectors for graduates & postgraduates in Hotel Management-
- Star Rated Hotels
- Tourism Industry
- Indian Railways
- Retail Sector
- Telecom Industry
- Entertainment Centers
- IT Sector- Facility Managers
- Airline Catering Services
- Food & Confectionary Production Industries
- Catering Departments in Insurance Sector
Below is the list of top recruitment companies/organizations –
- Jaypee Group of Hotels
- ITC Group of Hotels
- Mapple Hotels Palaces & Resorts
- Jubilant Foodworks Limited
- Afoozo India Pvt Ltd
- Foodlink Services Pvt Ltd
- Basil Hotel Pvt Ltd
Courses & Subjects
| Course | Topics |
| B.Sc Hotel Management | · Food & Beverage Study
· Food Production & Patisserie · Hospitality Accounts · Front Office Management · Hospitality Sales and Marketing · Public Relations · Management of Ticketing and fare · Housekeeping and management |
| B.A (Hons) Hotel Management | · Tourism & Hospitality Management
· Food & Beverage Operation · Property Management Systems · Accommodation Management · Human Resource Management · Strategic Management · Corporate Governance · Hotel Operations Management · Internship |
| B.A Tourism and Management | · Introduction to Hotel Business
· Basic of Tourism · Communication skills for English language · Tourism management in India · Front Office operations 1 & 2 · Hygiene Sanitation · Tourism Products in India · Fundamentals of Computer |
| B.B.A (Hotel Management) | · Principles of Management
· Managerial Economics · Office Management · Marketing Management · Statistics for Manager · Operations Management · Financial accounting · Cost Accounting · Materials Management · Public Administration · Business Policy · Service Marketing · Industrial Relations · Computer awareness |
| B.H.M.C.T | · F.P Foundation I & II
· Front Office Foundation I & II · Foundation in Housekeeping · Food Science & Nutrition · Hotel Information System · F & B Control and Management · Basic Accounting · Advanced food production I & II · Food Safety · Hospitality Marketing · Industrial Training · Hotel accounting · Business law · Financial Management’ · Indian Heritage · Environment Issues |
| BTHM(Bachelor of Tourism & Hotel Management) | · Food & Beverage Production I,II & III
· Food & Beverage Service · Hygiene& Sanitation · Engineering and maintenance · Tourism management · Hotel Economics & Statistics · Front Office Management I & II · Marketing and public relations · Project Work |
| M.B.A Tourism & Hotel Management | · Principles of management &Organizational behavior
· Managerial Economics · Marketing management · Human Resource Management · Corporate Communication · Tourism Planning and marketing · International hospitality Law · Tourism Business Environment · Tourism Products · Business Environment and ethics · Strategic Management |
| Master of Hotel Management | · Principles and practices of management
· Organizational behavior · Accommodation Management · Food Science, nutrition and dietetics Management · Applied Operational research · Facilities Design and Management · Hospitality Law · Strategic Management · Management Institute System · Industrial Exposure Training · Final Research Project & Viva Voice |
| M.Sc Tourism | · Tourism Business
· Computer Application in Tourism · Geography of Tourism · Communication Techniques · Personality Development · International Tourism · Event Management · Soft skills development · Tourism Behavior · Advanced Travel Agency Management · Major Destination of India and the world · Interactive and interpersonal skill · Training Report & Viva-Voice of on-job-training |
| Diploma in Hotel Management | · Theory & Practical
· Food Production and patisserie · Food and Beverage Service · Accommodation Operation |
Specializations
Strategic Meetings and Event Management
With increasing necessity in professionalism and presentation techniques, Events &Meeting is today a core part of the hospitality industry.
This specialization helps one to understand all types of events which includes product launch, management of tradeshows, corporate meetings, exhibitions etc. This program helps you to become Corporate/Independent meeting planner, Conference center manager, Hotel catering manager/director, Wedding/party planner etc.
This also allows one to grasp roles in managing banquets, sports events, parties, and weddings.
Below is the distribution of teaching methodology-
Hospitality Entrepreneur
Entrepreneurship is very natural and feasible option for students in this field. But before starting a venture one must understand factors which like timing & location of the business, budget plan, project management, capital requirement etc.
This specialization answers the above questions and provides a blueprint for a successful launch of the business. The theoretical subjects provide an in-depth know-how of the entrepreneurship skills and necessities. On the other hand, practical skills allow one to develop innovative ideas.
Below is the distribution of teaching methodology-
International Wine & Beverage Management
Being a multi-billion dollar industry, this field of specialization offers various courses & covers products ranging from vodka to water.
One understands the complex process which involves production, distribution, sales & marketing with a touch of managerial roles and responsibilities.
The courses highlight service skills, supply chain management, legal insights, merchandising and branding etc.
Below is the distribution of teaching methodology-
Top colleges offering Hotel Management courses in India
Below is a list of some of the popular colleges in India offering hotel management courses–
| Institute | Address |
| Institute of Hotel Management Catering & Nutrition (IHM) | Meerut |
| International Institute of Hotel Management | Kolkata |
| Welcomgroup Graduate School of Hotel Administration | Manipal |
| Department of Hotel Management, Christ University | Bangalore |
| Army Institute of Hotel Management and Catering Technology | Bangalore |
| Banarsidas Chandiwala Institute of Hotel Management and Catering Technology | New Delhi |
| Oberoi Centre of Learning & Development | New Delhi |
| Rizvi College of Hotel Management | Mumbai |
| Amrapali Institute of Hotel Management | Haldwani |
| Apeejay Institute of Hospitality | Mumbai |
Institute of Hotel Management, Catering & Nutrition (IHM), Delhi
Established in 1962, IHM is hospitality management, educational & research institute in the country since last 55 years. It was set up by the Ministry of Food, Government of India.
Students need to clear national level entrance test i.e NCHMCT JEE as an initial part of the admission process.
The annual fee for a B.Sc in Hospitality and Hotel Administration cost around Rs1,00,000 annually.
It has ranked among top 3 hospitality institutes in India for last 5 years.
Following is a list of courses offered by the institute.
| Course | Duration |
| Generic B.Sc HHA | 3 years |
| M.Sc HHA | 2 years |
| M.Sc D&FSM | 2 years |
| PGDAOM | 1 year |
| DFBS | 1 year |
| DBC | 1 year |
| CCFP | 1 year |
Welcomgroup Graduate School of Hotel Administration, Manipal
Founded in 1987, it was a result of the partnership between Dr. TMA Pai foundation and Welcomgroup (Hotel division of ITC Ltd). It is the one institute to offer BA in Hotel Management. Due to its foreign tie-ups and renowned world-class education facilities, it is regarded as one of the best Hotel management institutes in the country.
It offers Undergraduate, Post graduate and cerficate courses.
The total course fee for BHM costs 11.5Lac.
With an average placement of 6Lac and highest being Rs 16lac annually, graduates of this college has found placements in leading hotel chains, airlines and travel agencies and organizations like Citibank, GE Capital, Blue Dart and more.
Below is a list of courses offered by the Institute-
- Bachelor in Hotel Management(Regular & Lateral Entry)
- Diploma in Hotel Management Catering and technology
- Certificate course in Cookery for Homemakers
- Certificate course in Food Service and Waiting in Restaurants
- Certificate course in Cookery for commercial cooks
- Certificate course in Bakery for commercial cooks
Department of Hotel Management, Christ University, Bangalore
Established in 1991, Department of Hotel management is a deemed institute under the Christ University. It is one of the most preferred hospitality colleges in the country and is approved by UGC and NAAC. The motto of the university is to focus is to provide equal importance on research and management with overall holistic and entrepreneurial growth.
The latest program to be launched is the “Diploma in Wine Studies” which is the first of its kind in India.
The admission criteria of the university require the candidate to have cleared the Karnataka PUC Examination or its equivalent (CBSE/ISC/Others) exam in any stream.
The total course fee for Bachelor of Hotel Management (BHM) costs around 4Lac.
The college has its own placement cell, with a 100% placement record.
Army Institute of Hotel Management and Catering Technology, Bangalore
AIHM is Bangalore University affiliated and AICTE approved hospitality management institute. It was founded in 1996 under the aegis of Army Welfare Education Society (AWES).
Their vision of quality education is supported by a sprawling 12-acre campus equipped with modern utilities aimed at creating future hospitality leaders.
Admission into the BHM program is through Written Admission Test (WAT). As the intake is only 60 candidates, admission is competitive. The annual fee is around 1.6Lacs.
JW Marriot, Starbucks, Buritto Restaurant, The Oberoi Hotels are among its few placement companies.
It was ranked 2nd among the Top private management institutes in India by Outlook in 2017.
Banarsidas Chandiwala Institute of Hotel Management and Catering Technology, New Delhi
Established in 1999, BCIHMCET is an AICTE and NAAC approved hospitality educational institute offering bachelor’s degree program in Hotel management and catering technology. Its mission is to create high quality & globally competitive hotel industry professionals.
The admission process is carried on merit basis through Common Entrance Test (CET). The basic eligibility criteria are 10+2 with minimum 50 % in aggregate & must have chosen & passed in English.
The total annual fee is 1.12Lacs for the academic year 2016-17 as per the official website.
The college has its own training and placement cell. Popular recruitment companies for the batch of 2013-17 include Amazon, Burger King, Lemon Tree, Jet Airways, Axis Bank, Travelicious Holidays, Jaypee, ITC fortune, Sarovar Portico, CCD.
Top International Hotel Management Colleges
Following is a list of top hotel management institutes across the globe-
- EcoleHoteliere de Lausanne, Switzerland
- Cornell University, USA
- Hotelschool the Hague, Netherlands
- Hotel School Vatel, France
- Oxford Brooks University, UK
- Blue Mountain International Hotel Management School, Australia
- Swiss Hotel Management School, Switzerland
- Bournemouth University, UK
- Griffith University, Australia
- Southern Institute of Technology, New Zealand
Requirements for Fashion Designing course
Eligibility plays a very important role for one to get into his/her choice of college. One must be competent enough and satisfy the suitability laid by the institute. Eligible candidates can go for a diploma, UG or certificate courses.
| Course | Diploma | Undergraduate | Postgraduate | Certificate |
| Requirement | Those interested in this industry at a young age & wish to make a full-time career can go for diploma programs. In that case, one doesn’t need to complete higher secondary education as he/she can get into diploma colleges right after clearing Class 10th examinations.
Diploma programs are usually of two years. |
The basic qualification that one needs for admission into an undergraduate program is to clear 10+2 examination with English being one of the core subjects. The type of stream does not matter. Depending upon the type, of course, the UG programs are 3-4 years long.
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Postgraduate (PG) in the hospitality industry is a 2-year course. The minimum qualification one requires is to be a graduate in a similar or different field which varies according to the institute. The minimum aggregate/marks required are different from college to college.
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Certificate programs provide short-term specializations in fields like Cutlery, Baking, housekeeping, Catering, Hotel Management, Travel & Tourism etc.
These programs range from 6 months to 1.5 years. The eligibility for such programs is usually 10+2 and selection is on merit bases. |
HOTEL Management Entrance exams
Entrance exams play an important role in the admission process for UG and PG courses. Selection into recognized government and private hotel management colleges is done through national, state and institute level exams. The test consists of general knowledge, english, logical reasoning, and general science.
They may be followed by group discussions and personal interviews to further attribute and test the aptitude, intellectual and communication skills of the candidate.
Below is the list of top 5 Hotel Management Entrance Exams and their relevant details.
| Exam | Conducting Body | College accepting scores |
| NCHMCT JEE | National Council for Hotel Management and Catering Technology | · IHM Group of colleges
· State Institute of Hotel Management Group · Ashok Institute of Hotel Management · Dr. YSR NITHM · Delhi Institute of Hotel Management · Chandigarh Institute of Hotel Management |
| AIHMCT | Army Institute of Hotel Management and Catering Technology | · Army Institute of Hotel Management and Catering Technology |
| AIMA UGAT | All India Management Association | · SRM Institute of Hotel Management
· Culinary Institute of India & CITMS · Goa college of Hospitality & Culinary Education · VidyaJyoti Institutes · Goa University · Dr. YSR National Institute of Tourism & Hospitality Management · V M Salogaocar Institute of International Hospitality |
| BIT Mesra Hotel Management Entrance Exam | BIT Mesra | · BIT Mesra |
| DTE HMCT | DTE, Maharashtra | · Dr. DY Patil Institute of Hotel Management & Catering Technology
· Sinhgad Institute of Hotel Management & Catering Technology |
NOTE
Over 50 colleges accept NCHMCT JEE scores.
Scope of Hotel Management in India
According to World Travel & Tourism Council (WTTC), India has always been one of the major tourist destinations since 2009 & will continue to do so for a longer period.
Its rich cultural heritage, sprawling metropolis, centuries-old temples, and forts are only a few reasons one should choose it as an idea vacation terminus.
Also, the increasing disposable income of the middle class is a reason for the growth in the hospitality industry.
The number of Foreign Tourist arrival has grown from 6Lac in April 2016 to 7.4 Lac in April 2017. As per data provided by the Ministry of Tourism, Government of India, Foreign exchange earnings have increased by more than 30% by 2017 to an all-time high of $2.28 billion, creating a sizable revenue indicting proficient health of the industry and massive contribution made to the economic development of the country.
From an investors perspective, realizing the potential of the hotel management industry many investors have come forward both from domestic and global platforms. Following are some of the recent investment made in the hotel sector–
- Make my trip raised over $300 million in funding in 2017, giving it a clear withstand over rivals Yatra, OYO, and Cleartrip.
- Hotel giants Marriot and ITC planning to invest over 6000 crores into the mid-cap budget hotel category over the next 5 years.
- Chaudhary Group of Hotels and Resorts aims to open new 200 hotels in 2-3 yr span.
- Marriot plans to invest in over 175 hotels by 2022.
Indian Government Initiatives in Hotel Sector
- Special incentives have been given to tourism and hospitality sector in forms of monetary reliefs and creating 5 special tourist zones as per Union Budget 2017-18.
- Tourism has been included among the 25 sectors being part of the “Make in India” initiative.
- 100% FDI has been approved through automatic route for this sector.
- Various tax deduction and exemptions have been provided for home stays. Encouraging local and affordable tourism.
To promote international tourism, Tourist Visa on arrival Scheme was further extended to 161 countries.
